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1. Overview
This website is owned and operated by Lisa Sheerin, trading as Speak Proud Coaching. By accessing or using this website and its services, you agree to the following terms and conditions.
2. Services
Speak Proud provides professional coaching, training, and mentoring services. Any services booked via this website, email, or third-party platforms (e.g. Calendly, Stripe) are subject to separate agreements, which may include payment terms, refund policies, and confidentiality.
3. Booking & Payments
- All coaching sessions must be paid in advance, unless otherwise agreed.
- Cancellations require at least 24 hours’ notice to reschedule.
- Late cancellations or no-shows may result in the session being forfeited.
- Refunds are not available for used or expired sessions.
- Payment is accepted via Stripe, bank transfer, or as stated on the invoice.
4. Intellectual Property
All content on this site — including text, logos, videos, downloads, worksheets, and digital products — is the intellectual property of Lisa Sheerin. You may not reproduce, distribute, or share any content without written permission.
5. Disclaimer
Speak Proud services do not guarantee specific outcomes. While the coaching process is supportive and results-focused, your progress depends on your own commitment and participation. No part of this site constitutes legal, medical, or financial advice.
6. Confidentiality
All coaching sessions are confidential and conducted in accordance with the International Coaching Federation (ICF) Code of Ethics.
7. Data Protection
All data is handled in accordance with the UK GDPR and our Privacy Policy. By using this website, you consent to the collection and processing of your personal data as described therein.
8. Third-Party Links
This website may include links to third-party services (e.g. Instagram, YouTube, Stripe). We are not responsible for the content, policies, or practices of these external sites.
9. Limitation of Liability
Lisa Sheerin / Speak Proud is not liable for any direct, indirect, or incidental damages resulting from your use of this website or services.
10. Changes to Terms
These Terms & Conditions may be updated at any time. Continued use of this site signifies your acceptance of any revisions.
11. Contact
For questions about these Terms & Conditions, please contact:
📧 lisa@speakproud.co.uk